FAQ
FAQ:
Q: What type of materials are your ring cores?
A: Most of our rings are made from Tungsten or Black Ceramic because of their durability and scratch resistance. We do have some rings made from Cobalt and Titanium. To get a better understanding of our ring cores, please read our blog which can be found HERE
Q: How do I find my ring size?
A: Please see our ring sizing page for more information by clicking HERE
Q: Can the ring be returned or resized?
A: Yes, the ring can be returned or exchanged for a different size within 90 days. The engraving fee is non-refundable. If you would like the new ring to be engraved, the engraving fee must be purchased again.
Q: How do I return or exchange my ring?
A: A form is included in the package, just fill out this form and following the shipping instructions on the back.
If the form was lost or not received, please email: support@shopgoodrings.com.
Q: Do you offer engravings?
A: Yes, please see more information about our engravings by clicking HERE
Q: Where are you located?
A: We are located just outside of Vancouver Washington in a small town called Brush Prairie! All rings ship from Brush Prairie and usually arrive within 5-7 business days anywhere in the USA!
Q: How long does it take the ring to arrive?
A: Our processing time is 1-3 days and then depending on the shipping selected the ring will arrive in 2-7 days.
Q: Is there a warranty?
A: Yes! We have a lifetime warranty on all our rings! To see what is included, please click HERE