FAQ

FAQ:

Q: What type of materials are your ring cores?

A: Most of our rings are made from Tungsten or Black Ceramic because of their durability and scratch resistance. We do have some rings made from Cobalt and Titanium. To get a better understanding of our ring cores, please read our blog which can be found HERE

Q: How do I find my ring size?

A: When purchasing a ring, select the size "Send me a ring sizer". We will send you a ring sizer with detailed instructions. Once you have determined your ring size, just email us back at support@shopgoodrings.com and we will ship you the size requested! Please note, we can't guarantee the size you need will be in stock. Most ring sizers from Amazon are also accurate and all of our rings are Standard US Comfort Fit.

Q: Can the ring be returned or resized?

A: Yes, the ring can be returned or exchanged for a different size within 90 days. The engraving fee is non-refundable. If you would like the new ring to be engraved, the engraving fee must be purchased again. 

Q: How do I return or exchange my ring?

 

A: Please send us an email first to support@shopgoodrings.com

 

Exchanges can be sent back in the original packaging (or padded envelope / anything that will protect the ring) to:

 

GoodRings

PO Box 820

Brush Prairie, WA 98606

 

Please do not send the ring back in a letter envelope, the postal machines will rip it out. Once received, the ring will be exchanged for the new size and shipped.

 

Q: Do you offer engravings?

A: Yes, please see more information about our engravings by clicking HERE

Q: Where are you located?

A: We are located just outside of Vancouver Washington in a small town called Brush Prairie! All rings ship from Brush Prairie and usually arrive within 5-7 business days anywhere in the USA!

Q: How long does it take the ring to arrive?

A: Our processing time is 1-3 days and then depending on the shipping selected the ring will arrive in 2-7 days.

Q: Is there a warranty?

A: Yes! We have a lifetime warranty on all our rings! To see what is included, please click HERE